Shipping
- Shipping is free worldwide on all orders at www.maisontak.fr
- All products require up to 8 weeks for production and then delivered within 1 week in France.
- Delivery times may be longer for overseas.
-Customs and import tax outside EU may vary depending on the customer's delivery address and it is payable by the client.
- A handwritten signature on your behalf will be required for delivery.
Return, exchange & refund
-After validation of the order, the buyer has a period of 14 days to withdraw and return the products ordered, excluding personalised items (see "return and refund exceptions"), which are not eligible for a return or exchange.
-Inform TAK JOAILLERIE as soon as possible via email, of your decision to return the product(s) to us, indicating the order number and the reason for the return.
-Please include all initial items in your return package, including invoice, packaging, accessories and the product. A designated secure carrier will come to your address to pick it up.
-Once your return package has been received, a return confirmation email will be sent to you after confirming the eligibility of the return or exchange.
-In the event of a refund, all shipping costs are the buyer's responsibility.
-In the event of an exchange, the buyer will only bear the cost of reshipping the new piece.
-The refund will be made using the same method as the original payment, and within 14 days of receipt of the returned item.
-TAK JOAILLERIE reserves the right to refuse any return in the event of damage or other signs of use.
Learn more about the shipping and return policy of the House of TAK.